PRIVACY POLICY

Privacy Policy

• Scope: Applies to Personal Information gathered via their website, app, and other services.
• Definition: Personal Information includes identifiable data like name, address, email, phone number, IP address, and device details.
• Collection Methods:
  • Directly from users when they create accounts or provide information.
  • Through usage activities and preferences, tracked via cookies and similar technologies.
  • From devices and software accessing the service.
  • Via logs that record user interactions.
  • Through location services if permitted by the user.
  • From communication methods like email.
• Additional Sources: Information may also be collected from social media platforms, third parties, or pre-populated data from real estate professionals.

• Service Provision: Facilitates communication, delivers requested services, and provides support.
• Analysis: Improves security and service through internal operations and data analysis.
• Communication: Informs about additional services, products, and customer satisfaction surveys.
• Personalization: Tailors features and advertisements to user preferences.

• Through The Service: With real estate professionals, third parties for requested services, and publicly if submitted to accessible sections.
• Through Other Means: With affiliates, service providers, advertisers, legal authorities, during business changes, or in aggregated forms that are anonymous.

• Necessary for contract fulfillment;
• Legitimate interests, including:
  • Contract execution with franchisees;
  • Managing customer relationships and marketing;
  • Preventing fraud and ensuring security;
  • Conducting internal investigations;
  • Planning for mergers;
• Compliance with legal obligations;
• Safeguarding individual vital interests;
• Public interest tasks or exercising authority;
• Obtaining consent where applicable.

• Providing all Personal Information is not mandatory for accessing the Service, but some features may be limited.
• You can use services without consenting to non-essential cookies or direct marketing, affecting communication about products and promotions.
• Personal Information may be required for legal compliance or contract performance.

• Opt out of promotional messages via included instructions, but non-promotional communications may still be sent.

• Check browser/device settings for cookie management options.

1. Right of Access: Confirm if your Personal Information is processed and request access, though this may be limited by others' interests.
2. Right to Rectification: Request correction of inaccurate or incomplete Personal Information.
3. Right to Erasure: Request deletion of your Personal Information under certain conditions.
4. Right to Restriction of Processing: Request limited processing of your Personal Information in specific situations.
5. Right to Data Portability: Receive your Personal Information in a structured format to transmit to another entity.
6. Right to Object: Object to processing of your Personal Information based on your specific situation.
7. You also have the right to lodge a complaint with a data protection authority where permitted by law.